![]() State everything you have tried and all the guides/tutorials/sites you have followed as well as why they were unsuccessful. Try to research your issue before posting, don't be vague. The subreddit is only for support with tech issues. Please include your system specs, such as Windows/Linux/Mac version/build, model numbers, troubleshooting steps, symptoms, etc. Live Chat ~Enter Discord~ Submission Guidelines These two items are important to keep your Mac protected from truly nasty security threats.Check out our Knowledge Base, all guides are compiled by our Trusted Techs. IMPORTANT: Do not forget to Enable SIP and Disable the root user account when you are done. The codes below are only an example do not copy and paste the command below) systemextensionsctl uninstall AVY94IG3PA Once you have both of these pieces of information displayed in the Terminal you can enter the actual command to remove the system extension: (enter the TeamIdentifier and Bundle Identifiers you retrieved earlier. There's another tool from Apple called codesign that will give you that information.Ĭopy this command and paste into Terminal to return the TeamIdentifier code for the AVIRA system extension codesign -dvvv /Library/SystemExtensions/511A3B18-B8D9-4324-A145-25F85A6CA02/ 2>&1 | awk -F= '/^TeamIdentifier/ 'Ĭom. (sample result use the one you receive) You'll need to find the Team identifier of the certificate used to sign the system extension as well as the Bundle identifier for the system extension as you will need to supply them to the systemextensionctl tool so you can uninstall the AVIRA system extension. Open the Terminal (CMD + Spacebar type Terminal then press Return Do not reboot, but logout and back on instead Don't forget to sign-out and back on as the root user with the password you created when following the Apple Support document.Follow this Apple Support document to enable the root user account.Click the Apple pulldown menu and restart. ![]() Click on the Utilities pull down menu and select Terminal and enter.Restart the computer while holding CMD + R to enter Recovery Mode.Disable SIP (System Integrity Protection).All this in the name of improved security. Unfortunately, it is complicated by needing to disable SIP (System Integrity Protection) as well as enabling the root user account then retrieving the AVIRA system extension developer TeamIdentifier and Bundle Identifier information then uninstalling the system extension and finally turning SIP back on and turning off the root user account. It looks scary and complex but it's not as bad as it looks it's just tedious.įortunately, Apple provides a developer tool to fix this problem called "systemextensionsctl". If this does not work, then you can manually remove the AVIRA system extension. Sudo /Applications/Utilities/Avira-Uninstall.app/Contents/MacOS/Avira-UninstallĮnter your Mac user password and I would recommend rebooting when it's finished. ![]() The Avira support pages seem to indicate there is an uninstall tool located in /Applications/Utilities/Avira-Uninstall.app/Contents/MacOS/Avira-Uninstall and that you may need to run this from Terminal instead of clicking the App in the /Applications/Utilities directory. ![]() I recommend not running this tool in the GUI but from Terminal manually as below: xattr -dr ~/Downloads/ I've analyzed the script and it doesn't do anything it is not supposed to be doing. You'll need to allow the script to run and then execute it in Terminal via the sudo (Super User Do) command. The Avira support site provides a script you can download, decompress and run but the file will be initially blocked as it's from an Unidentified Developer. Especially those that use kernel system extensions. It is not uncommon to brick your Mac when upgrading the operating system with an incompatible security tool. For future reference, if you install security tools you need to take note and verify they are compatible before you upgrade the operating system. I suspect you ran into trouble because you installed this prior to upgrading to Catalina. Software with sloppy packaging and removal. The expensive security tools were insane.
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